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GENERAL
This Privacy Policy, together with our Terms
of Use, governs BitcoinXCash’s collection,
processing and use of your Personal
Information. As used in this Privacy Policy,
"BitcoinXCash" refers to the company BitcoinXCash
Limited, including, without limitation, its
owners, directors, investors, employees or
other related parties. Depending upon the
context, "BitcoinXCash" may also refer to the
services, products, website, content or
other materials (collectively, "BitcoinXCash
Services") provided by BitcoinXCash."Personal
Information" refers to information that
identifies an individual, such as name,
address, e-mail address, trading
information, and banking details. “Personal
Information” does not include anonymised
and/or aggregated data that does not
identify a specific user.BitcoinXCash and its
affiliates (hereinafter, "BitcoinXCash", "we",
"us" or "our") are committed to protecting
and respecting your privacy. The purpose of
this Privacy Policy is to describe:
The types of Personal Information we collect
and how it may be used;
Our use of cookies and similar technology;
How and why we may disclose your Personal
Information to third parties;
The transfer of your Personal Information
within and outside of the European Economic
Area (“EEA”);
Your right to access, correct, update, and
delete your Personal Information;
The security measures we use to protect and
prevent the loss, misuse, or alteration of
Personal Information; and
BitcoinXCash’s retention of your Personal
Information.
COLLECTION AND USE OF PERSONAL
INFORMATION
A. PERSONAL INFORMATION WE COLLECT
We collect the Personal Information you
provide directly to us when you open a
BitcoinXCash Account, perform any transactions
on the BitcoinXCash Platform, or use other
BitcoinXCash Services. This may include:
Contact information, such as name, home
address, and email address.
Account information, such as username and
password.
Financial information, such as bank account
numbers, bank statement, and trading
information.
Identity verification information, such as
images of your government issued ID,
passport, national ID card, or driving
license. Note: US residents may be asked to
provide their social security numbers.
Residence verification information, such as
Utility bill details or similar information.
We also automatically collect certain
computer, device, and browsing information
when you access the BitcoinXCash website or use
BitcoinXCash Services. This information is
aggregated to provide statistical data about
our users' browsing actions and patterns,
and does not personally identify
individuals. This information may include:
Computer or mobile device information,
including IP address, operating system,
browser type.
Website usage information.
B. USE OF COOKIES AND SIMILAR
TECHNOLOGY
The BitcoinXCash site is using cookies.
Cookies are small text files that are placed
on your computer by websites that you visit.
They are widely used in order to make
websites work, or work more efficiently, as
well as to provide information to the owners
of the site.Cookies are typically stored on
your computer's hard drive. Information
collected from cookies is used by us to
evaluate the effectiveness of our Site,
analyze trends, and administer the Platform.
The information collected from cookies
allows us to determine such things as which
parts of our Site are most visited and
difficulties our visitors may experience in
accessing our Site. With this knowledge, we
can improve the quality of your experience
on the Platform by recognizing and
delivering more of the most desired features
and information, as well as by resolving
access difficulties. We also use cookies
and/or a technology known as web bugs or
clear gifs, which are typically stored in
emails to help us confirm your receipt of,
and response to, our emails and to provide
you with a more personalized experience when
using our Site.We use third party service
provider(s), to assist us in better
understanding the use of our Site. Our
service provider(s) will place cookies on
the hard drive of your computer and will
receive information that we select that will
educate us on such things as how visitors
navigate around our site, what products are
browsed, and general Transaction
information. Our service provider(s)
analyses this information and provides us
with aggregate reports. The information and
analysis provided by our service provider(s)
will be used to assist us in better
understanding our visitors' interests in our
Site and how to better serve those
interests. The information collected by our
service provider(s) may be linked to and
combined with information that we collect
about you while you are using the Platform.
Our service provider(s) is/are contractually
restricted from using information they
receive from our Site other than to assist
us.
C. HOW WE USE YOUR PERSONAL
INFORMATION
We may use your Personal Information to:
Process your BitcoinXCash transactions. We will
process your Personal Information only for
the purpose(s) for which it has been
provided to us.
Verify your identity in accordance with the
Money Laundering Regulations 2007 and the
BitcoinXCash Anti Money Laundering policy, as
well as address other law enforcement needs
as more fully described in our Terms of Use.
With respect to US residents, we also may
share your information with other financial
institutions as authorized under Section
314(b) of the US Patriot Act, and with tax
authorities, including the US Internal
Revenue Service, pursuant to the Foreign
Account Tax Compliance Act ("FATCA"), to the
extent that this statute may be determined
to apply to BitcoinXCash Ink.
Personalise your BitcoinXCash Services
experience.
Analyse BitcoinXCash website usage, and improve
our website and website offerings.
Help us respond to your customer service
requests and support needs.
Contact you about BitcoinXCash Services. The
email address you provide may be used to
communicate information and updates related
to your use of the BitcoinXCash Services. We
may also occasionally communicate company
news, updates, promotions, and related
information relating to similar products and
services provided by BitcoinXCash.
Administer a contest, promotion, survey or
other site features as will be more
explained on the website.
We do not perform behavioral tracking of a
customer's activities on our Website or
across different Websites, nor do we allow
third-party data collection through our
Service.If you wish to stop receiving
marketing communications from us, please
contact us at support@BitcoinXCash.com to opt-out.
DISCLOSING AND TRANSFERRING PERSONAL
INFORMATION
We may disclose your Personal Information
to third parties and legal and regulatory
authorities, and transfer your Personal
Information outside the EEA, as described
below.
A. DISCLOSURES TO THIRD PARTIES
In processing your transactions, we may
share some of your Personal Information with
third party service providers who help with
our business operations. Your information
will not be sold, exchanged, or shared with
any third parties without your consent,
except to provide BitcoinXCash Services or as
required by law. By using our Services and
accepting our Terms of Use, you consent to
the disclosure of your Personal Information
as described in this Privacy Policy.Non-personally
identifiable visitor information may be
provided to third parties for marketing,
advertising, or other uses.BitcoinXCash’s third
party service providers are contractually
bound to protect and use such information
only for the purposes for which it was
disclosed, except as otherwise required or
permitted by law. We ensure that such third
parties will be bound by terms no less
protective those described in this Privacy
Policy, or those we are subject to under
applicable data protection laws.
B. DISCLOSURES TO LEGAL AUTHORITIES
We may share your Personal Information
with law enforcement, data protection
authorities, government officials, and other
authorities when:
Compelled by subpoena, court order, or other
legal procedure.
We believe that the disclosure is necessary
to prevent physical harm or financial loss.
Disclosure is necessary to report suspected
illegal activity.
Disclosure is necessary to investigate
violations of this Privacy Policy or our
Terms of Use.
C. INTERNATIONAL TRANSFERS OF PERSONAL
INFORMATION
We store and process your Personal
Information in data centres around the
world, wherever BitcoinXCash facilities or
service providers are located. As such, we
may transfer your Personal Information
outside of the EEA. Such transfers are
undertaken in accordance with our legal and
regulatory obligations.
EXTERNAL WEBSITES
Occasionally, the BitcoinXCash website may
provide references or links to other
websites ("External Websites"). We do not
control these External Websites third party
sites or any of the content contained
therein. You agree that we are in no way
responsible or liable for External Websites
referenced or linked from the BitcoinXCash
website, including, but not limited to,
website content, policies, failures,
promotions, products, services or actions
and/or any damages, losses, failures or
problems caused by, related to, or arising
from those sites.External Websites have
separate and independent privacy policies.
We encourage you to review the policies,
rules, terms, and regulations of each site
that you visit. We seek to protect the
integrity of our site and welcome any
feedback about External Website information
provided on the BitcoinXCash website.
ACCESS RIGHTS TO PERSONAL INFORMATION
You have the right to access your
Personal Information to correct, update, and
block inaccurate and/or incorrect data. To
exercise this right, contact us at support@BitcoinXCash.com.BitcoinXCash
will respond to your request only where this
is not inconsistent with our Terms of Use
and other legal and regulatory obligations.
Within 40 days of receipt of your written
request and payment of a £10 fee, we will
provide you with your Personal Information,
including the purposes for which it was used
and to whom it was disclosed to in
accordance with your Subject Access Request
rights under the Data Protection Act 1998.
SECURITY OF PERSONAL INFORMATION
We use a variety of security measures to
ensure the confidentiality of your Personal
Information, and to protect your Personal
Information from loss, theft, unauthorised
access, misuse, alteration or destruction.
These security measures include, but are not
limited to:
Password protected directories and
databases.
Secure Sockets Layered (SSL) technology to
ensure that your information is fully
encrypted and sent across the Internet
securely.
PCI Scanning to actively protect our servers
from hackers and other vulnerabilities.
All financially sensitive and/or credit
information is transmitted via SSL
technology and encrypted in our database.
Only authorised BitcoinXCash personnel are
permitted access to your Personal
Information, and these personnel are
required to treat the information as highly
confidential. The security measures will be
reviewed regularly in light of new and
relevant legal and technical developments.
RETENTION OF PERSONAL INFORMATION
We retain Personal Information for as
long as necessary to fulfil purposes
described in this Privacy Policy, subject to
our own legal and regulatory obligations. In
accordance with our record keeping
obligations, we will retain Account and
other Personal Information for at least five
years after an Account is closed.
UPDATES TO THIS PRIVACY POLICY
This Privacy Policy may be revised,
modified, updated and/or supplemented at any
time, without prior notice, at the sole
discretion of BitcoinXCash. When we make
changes to this Privacy Policy, we will
notify all users on our website, and make
the amended Privacy Policy available on our
website.
DEFINITIONS
Account. The contractual arrangement
wherein a BitcoinXCash Member has accepted our
Terms of Use and Privacy Policy, and
received approval to use the BitcoinXCash
Services, including the purchase and sale of
Bitcoins and to perform associated
Transactions.BitcoinXCash Platform. Hardware
and software technologies used by BitcoinXCash
to provide the Service as set out in our
Terms of Use.Personal Information.
Information that identifies an individual,
such as name, address, e-mail address,
trading information, and banking details.
“Personal Information” does not include
anonymised and/or aggregated data that does
not identify a specific user.Service(s). The
technological platform, functional rules and
market managed by BitcoinXCash Ink. to permit
Sellers and Buyers to perform purchase and
sale transactions of Bitcoins.Transaction.
Includes the following:
The agreement between the Buyer and the
Seller to exchange Bitcoins through the
Service for currencies at a commonly agreed
rate ("Bitcoin Purchase Transaction");
The conversion of currencies into Bitcoins
deposited by Members on their account
("Conversion Transaction");
The transfer of Bitcoins among Members
("Bitcoin Transfer Transaction");
The transfer of currencies among Members
("Currency Transfer Transaction"); and
The purchase of ancillary products
("Purchase Transactions").
CONTACT US
Please contact us with questions,
comments, or concerns regarding our Privacy
Policy and/or practices at
support@BitcoinXCash.com |
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